Last Updated: 12th May 2024

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1. Introduction

Welcome to the website of Willowbridge Productions (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use and protect data when you visit willowbridgeproductions.co.uk or contact us by email.

By using our website, you agree to the terms of this Privacy Policy.

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2. Who We Are

Willowbridge Productions is a UK-based television production company creating documentary and factual-entertainment programming.
If you have any questions about this policy or how we handle your data, please contact:
privacy@willowbridgeproductions.co.uk

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3. Information We Collect

We may collect and process the following information:

• Contact details – such as your name and email address if you contact us directly.

• Usage data – including anonymised information about how you use our website (e.g. pages visited, browser type, device type).

• Cookies – small files used to help us improve the site experience. You can disable these in your browser settings.

We do not collect sensitive personal data, financial information, or any data for marketing without consent.

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4. How We Use Your Information

We use information only for legitimate business purposes, including:

• Responding to enquiries or messages sent via our website or email.

• Maintaining and improving our website’s performance.

• Analysing anonymous usage patterns to understand visitor interests.

We will never sell or share your personal information with third parties for marketing purposes.

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5. Data Retention

We keep personal data only as long as necessary to fulfil the purpose for which it was collected. Correspondence is typically retained for up to 12 months unless required longer for legal or contractual reasons.

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6. Legal Basis for Processing

We process data under the following lawful bases:

• Consent – where you have given us permission (e.g. via email contact).

• Legitimate interest – for improving our services and website functionality.

• Legal obligation – where processing is required by law.

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7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Withdraw consent where processing is based on it.

• Object to or restrict certain types of processing.

To exercise these rights, email privacy@willowbridgeproductions.co.uk and we’ll respond within 30 days.

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8. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration or disclosure. While no online service is completely secure, we work to maintain industry-standard safeguards.

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9. Third-Party Links

Our website may contain links to other sites (e.g. broadcasters, production partners, or social media platforms). We are not responsible for the privacy practices or content of external websites.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

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Willowbridge Productions
willowbridgeproductions.co.uk
privacy@willowbridgeproductions.co.uk